• How to register an individual user (with an employee profile)

  Registering an individual user (with employee permissions) is an essential step to ensure that each employee has secure and restricted access to the platform. With this user, the employee can clock in and out, view their registration information, and access data related to their own performance, without having access to the settings or information of other team members. In this article, you will learn how to perform this registration, ensuring the efficient management of yourPopular

• How to register a journey

  Accurately registering employee work schedules is fundamental to ensuring efficient management, correctly controlling hours, and maintaining organized timesheets. The defined schedule serves as a basis for correlating recorded points and calculating each employee's daily hours. In this article, we will show you how to configure a new work schedule on the platform, creating a solid foundation for organizing schedules and managing timesheets.

• How to create a user for collective time tracking.

  Collective time tracking is a practical solution for companies that use shared devices in physical environments, such as offices or factories. To do this, you need to log in to the platform with a specific user who has the profile/permission to register data collectors. In this article, you will learn how to create this user. How to create a collective user: In the navigation menu of the Gestão website, click on Admin. DPopular

• How to register a schedule

  Criar e configurar escalas corretamente é essencial para organizar as jornadas e controlar os períodos de trabalho e folga de cada colaborador. Neste artigo, veremos como cadastrar uma nova escala, ajudando você a manter uma gestão precisa e personalizada para atender a diferentes esquemas de trabalho. Como cadastrar uma escala No menu de navegação do__ site Gestão__, clique em Cadastros e, em seguida, selecione Escalas. ** **cliqPopular

• How to register an employee

  In this article, we will show you how to register a new employee, detailing each essential field to ensure that all data is complete and tailored to your company's needs. With a well-structured registration, you will have stored all the relevant employee registration data for good payroll management, time tracking, and benefits organization, promoting an even more efficient work experience. How to register an employee: In thePopular

• How to register a user

  Registering users on the platform is an essential step to ensure that each employee has access to the functionalities appropriate to their role, guaranteeing security and efficiency in time and attendance management. Therefore, it is important that each person has their own user account. Furthermore, the platform uses access profiles to define the visibility and action levels of each profile, allowing administrative and operational functions to be adjusted as needed. Thus, each employee...Some readers

• How to register a holiday

  Maintaining correctly registered holidays in the system is essential to ensure accuracy in time and attendance calculations and payroll. Correct registration ensures that employees have their days off or work properly considered. By default, national holidays are already registered in the platform. However, it is necessary to register state and municipal holidays. See in this article how to register a holiday. How to register a holiday In the menu ofSome readers

• How to register a workplace

  Correctly registering work locations on the Pontotel platform facilitates management in several aspects, such as: allocating holidays on payroll, setting up a virtual fence, or maintaining a more efficient organization of employee payrolls. Work locations don't need to be a physical space. They can also represent teams, departments...Some readers

• How to register a schedule for alternating Saturdays

  registration, schedule, Saturday, Saturdays, Saturday, alternatingSome readers

• What are standard reasons and how to register them?

  Standard time entries are fundamental for organizing and standardizing entries in Pontotel. They ensure that events such as absences, suspensions, observations, time adjustments, or file submissions are recorded consistently, avoiding discrepancies and facilitating work schedule management. How to access standard time entries: In the Management website navigation menu, click on Rules and select the Standard Time Entries option. (Some readers)

• How to terminate an employee

  O desligamento de um colaborador deve ser registrado corretamente no sistema para garantir que sua folha de ponto não tenha faltas em dias indevidos e que todas as informações legais e administrativas fiquem organizadas. Esse processo pode ser feito diretamente no site Pontotel Gestão, dentro do cadastro do empregado. Como desligar um empregado No menu de navegação do__ site Gestão__, clique em Cadastros. Depois selecione Empregados. NaAlguns leitores

• How to register an employer

  In this article, we will show you how to register a new employer on the Pontotel platform quickly and efficiently. This process is essential to ensure that all employer data is organized from the start, facilitating the management and monitoring of your team. With the information correctly registered, you will have a structured base to make the most of the platform's other features. By default, the main company informed during hiring will already be...[Some readers]

• How to register an absence

  Registrar afastamentos de colaboradores na Pontotel é fundamental para manter a folha de ponto organizada e garantir que ausências estejam corretamente registradas. O processo é rápido, evita apontamentos incorretos, como faltas, e pode ser feito diretamente pelo cadastro do empregado. Passo a passo para registrar um afastamento No menu de navegação do__ site Gestão__, clique em Cadastros, e depois selecione a opção Empregados. LocalPoucos leitores

• What is the payroll start date and how do I set it?

  The payroll start date is one of the essential parameters for the correct management of time and attendance records in the Pontotel system. It determines from which day the entries will be counted on the employee's timesheet, organizing the closing cycle and facilitating the verification of records. How does it work in practice? When configuring the payroll start date, you define the day of the month on which the timesheet calculation begins. From that date, the system starts to consider allentries.

• How to update data for multiple employees using 'Multiple Changes'

  To facilitate bulk adjustments to employee records, the Multiple Changes feature allows you to modify fields for several employees simultaneously. See below how to use it. How to use the feature: In the Management website's navigation menu, go to the Registrations menu. Then select Employees. Click on "more options" (blue button with three dots), and then select "multiple changes". !Few readers

• How do I register a 12x36 shift schedule?

  Schedule, 12x36, registration.Few readers.

• What is the difference between a work schedule and a shift?

  Understanding the difference between work schedule and shift schedule is essential for correctly setting up the work routine at Pontotel. Although they are separate settings, work schedule and shift schedule are interconnected: the shift schedule depends on the prior registration of the work schedule to function properly. Below, we explain in practice how each of them works. Work Schedule: This corresponds to the expected hours that each employee must work during the day. It is the daily period in which the employee must be working.Few readers

• How to synchronize Work Locations with REP-P

  Keeping your Work Locations (whether sectors, teams, or branches) synchronized with the REP-P (Electronic Time Recorder via Program) is an essential step for the correct management of the platform. This action ensures that only active and valid work locations appear as an option when registering new employees and are recognized by the collectors (apps or web) at the time of time registration. The Pontotel platform offers a tool that updates all your locations in one go.Few readers

• Learn all about on-call (standby) shifts

  Need to organize your team's on-call periods? On-call time is the period during which an employee is available to the company, ready to be called upon, even when not actively working. Recording these periods on the Pontotel platform is fundamental for transparent management. This informs the system that the employee is available and, if they are called upon and clock in, the platform will apply the correct calculation rules for that period. The process is divided into two parts.Few readers

• How to automatically record pause and return points

  Automatic break recording is a setting that allows rest breaks to be automatically recorded on the timesheet, according to the employee's defined work schedule. This brings more practicality to the daily routine and ensures correct compliance with labor laws, even when the employee forgets to manually record the break. See how to enable this feature on the Pontotel Gestão website. How to activate automatic break recording.Few readers

• How to link a schedule to an employee

  Linking a schedule to an employee is fundamental to ensuring that the system correctly directs work days, days off, and shifts according to the defined rules. This configuration impacts time tracking calculations, overtime management, and influences reports. This linking can be done during the creation or editing of the employee's record, but it is important that the schedule has already been created. In this article, [Few readers]

• How to edit a holiday

  Editing holidays registered in the Pontotel system is a simple and essential process to correct information or adjust settings according to changes in dates or policies. Follow the step-by-step instructions below to perform this action. How to edit a holiday In the navigation menu of the Gestão website, click on Registrations and select the Holidays option. Locate the holiday that needs to be edited. Select the holiday and, in the menu that opens, click[Few readers]

• How to create and manage Location Groups

  Os Grupos de Locais são uma ferramenta de organização que permite agrupar diferentes Locais de Trabalho dentro de uma única "pasta". O objetivo é facilitar a sua gestão, permitindo filtrar relatórios ou visualizar a folha de ponto de várias equipes de uma só vez, sem precisar selecionar cada local de trabalho individualmente. Como criar um Grupo de Locais No menu de navegação do__ site Gestão__, acesse Cadastros e clique em **Grupo dePoucos leitores

• Understand the difference between terminating and firing an employee

  Na gestão de pessoas dentro da plataforma Pontotel, existem duas ações que removem um colaborador da lista de "ativos": Desligar e Excluir. Embora pareçam similares, o resultado é drasticamente diferente. Entender qual ação usar é vital para a transparência e a segurança jurídica do seu histórico de ponto. ||| ⚠️ Atenção: Excluir apaga todo o histórico A opção **ExPoucos leitores

• How to delete a holiday

  Deleting holidays that no longer apply or were incorrectly registered is a simple task in the Pontotel system. Follow the step-by-step instructions below to quickly and securely remove the holiday record. How to delete a holiday: In the navigation menu of the Gestão website, click on Registrations and select the Holidays option. Locate the holiday that needs to be removed. Select the holiday and, in the menu that opens, click the delete button.Few readers

• How to edit a default template

  Standard reasons are used in various system operations, such as justifications for correcting time entries, or for events like absences and suspensions. Keeping these reasons updated is fundamental to ensuring transparent processes aligned with company policy. Editing is simple and can be done by users with the appropriate permissions. How to edit a standard reason: In the navigation menu of the Management website, click on Rules and then...[Few readers]

• How to link or change the schedule of multiple employees (in bulk)

  Need to update the work schedule for an entire department or a group of employees? To make this management more efficient, you can use the Multiple Changes tool and apply the same schedule to everyone at once. This method is ideal for shift changes or for standardizing a team's work schedules. How to update schedules in bulk: In the main menu, access Registrations and click on Employees. Click on the options menu (three-dot icon) and chooseFew readers.

• How to delete or deactivate a scale

  Manter a lista de escalas organizada é essencial para evitar erros na hora de cadastrar novos colaboradores. Se você tem escalas antigas que não são mais usadas, a plataforma Pontotel oferece duas opções: Inativar ou Excluir. Inativar: A escala deixa de aparecer na lista de seleção para novos cadastros, mas é mantida no sistema para preservar o histórico de quem já a utilizou. Excluir: Apaga a escala permanentemente. Só é possível fazer isso se a escala **não estiver vinculadPoucos leitores

• How to rehire a terminated employee

  The Pontotel platform has a specific tool to reverse an employee's termination. This function, called "Readmit," should only be used in cases where the termination was registered in error and needs to be undone. Which process to use? Use "Readmit" (this article): Only if the employee was marked as "terminated" on the platform in error and you need to reactivate their registration immediately. Use "Create new employee": Fewreaders

• How to edit or update a Workplace

  Manter a sua estrutura organizacional atualizada é fundamental para a gestão correta da plataforma. Você pode editar um Local de Trabalho a qualquer momento para alterar seu nome, endereço, ou vincular a um novo empregador. ||| ⚠️ Atenção: Este artigo foca em como acessar a tela de edição. Para uma explicação detalhada sobre o que significa cada campo de preenchimento (como 'Região', 'Endereço', 'Configurações Avançadas', etc.), consulte nosso guia completo de cadastro: [**Como cadastrarPoucos leitores

• How to edit or change an employee's registration information.

  Manter os dados dos colaboradores atualizados é essencial para uma gestão correta. Seja para ajustar a escala, alterar o nome, ou trocar a regra de cálculo, o processo de edição do cadastro do empregado é simples e rápido. ||| ⚠️ Atenção: Este artigo foca em como acessar a tela de edição. Para uma explicação detalhada sobre o que significa cada campo de preenchimento, consulte nosso guia completo de cadastro: [Como cadastrar um empregado](https://suporte.pontotel.com.br/pt-br/article/coPoucos leitores

• How to delete/disable a default reason

  It is not possible to delete a default reason registered on the platform, but we can deactivate it so that it no longer appears in the list of default reasons that can be used. Let's see below how to deactivate a default reason. How to deactivate a default reason In the navigation menu of the Management website, click on Rules and select the Default Reasons option. Locate the reason you want to deactivate. When selecting the reason, click on the icon.Few readers

• How to disable or hide a workspace

  Over time, it's common for a company's structure to change, and some Workplaces (departments, teams, or branches) cease to be used. To keep your platform organized and easy to manage, you can "Deactivate" or "Hide" these locations. Understand the difference: Deactivate (Recommended for defunct locations): This is the main action. The location will no longer appear in the selection of active locations (e.g., when registering a new employee) and will also not appear in report filters. It will be maintained.Few readers

• How to hide an employer listing

  Para manter a integridade do seu histórico (folhas de ponto, relatórios e cadastros vinculados), a plataforma Pontotel não permite excluir (deletar) permanentemente um cadastro de Empregador. Se um Empregador (CNPJ) não é mais utilizado ou foi cadastrado por engano, a ação correta para "limpar" sua lista é Ocultar. Ao ocultar um Empregador, você garante que: Ele não apareça mais na sua lista de cadastros "visíveis". Ele não possa ser selecionado para novos cadastros (como a **crPoucos leitores