How can I contact the Finance Department?

If you need assistance with the matters listed below, you can contact the finance department directly via email at faturamento@pontotel.com.br.

• Duplicate invoice;
• Second copy of the payment receipt;
• Invoice;
• Value update.

If you wish, you can click on the "Send us an email" link at the bottom of the screen and send an email to our support team with the subject "Finance" and we will forward it to the appropriate department.

Don't forget to fill in your name, email, and detail your request.

If you need further support, contact our team via WhatsApp . We're ready to help!

Updated on: August 8, 2025