Articles about: Applications

How to synchronize the Management Application

Keeping the Pontotel Gestão app synchronized is essential to ensure the platform functions properly and the integrity of records. Synchronization guarantees that all app data is aligned with the online system.


The app automatically synchronizes whenever it's opened. However, if there are changes to registration information or adjustments to timesheets directly in the system, we recommend performing a manual synchronization to ensure all information is up-to-date in the app.


Step-by-step guide to syncing the app.


1. Access the menu

On the app's home screen, locate the profile icon, located in the upper right corner of the screen.



2. Tap on “sync”

In the menu that opens, tap "sync".



3. Please wait for synchronization.


  • Please wait while the application connects to the online system and updates the data.
  • This process may take a few seconds, depending on the number of records and the internet connection.
  • The synchronization screen will close automatically when it is complete.



⚠️ Warning: If you notice outdated or conflicting information, perform manual synchronization before opening a support ticket.


Keeping the Pontotel Gestão app synchronized is essential to ensure the reliability of records and integration with the system. This prevents data loss and speeds up work schedule control.


If you still have questions or need assistance, contact our Support team via the chat integrated into the Pontotel Gestão website or via WhatsApp !

Updated on: November 19, 2025

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