Articles about: Reports, Importers and Exporters

I05 - How to register on-call notices in bulk

Managing on-call and standby schedules requires precision and speed. To facilitate this process, Pontotel offers standby import through i05, allowing you to register multiple standby notice periods at once via spreadsheet.


In this article, you will learn:

  • What is on-call duty?
  • How to download and fill out the template spreadsheet;
  • How to perform the import.


What is On-Call Duty?


The On-Call System occurs when the employee remains at their own residence (or remotely), awaiting a call to service at any time.

During this period, even if not actively working, the employee's freedom of movement is restricted for the benefit of the company. Therefore, on-call hours are compensated differently and should not be confused with standard working hours.

When you import this data into Pontotel, the system will automatically process these occurrences for accurate calculation in payroll and time bank.


How to access the importer and download the template spreadsheet


  1. In the side menu of the Management website, click on Management . Then select Reports and Records .



  1. In the "importers" list, select option I05 - File Importers.


  1. Fill in the importer filters


  • In "import type", select the option "On Calls".



  • Below, select the desired file extension to download the template spreadsheet for filling in the information.



💡 Tip: Choose the .xlsx . It's the safest, as it eliminates the need for manual cell configuration and avoids import errors. The CSV format lacks visual formatting, and the older .xls format requires adjustments that, if ignored, can corrupt your data.


How to fill out the template spreadsheet



  1. Fill in the columns correctly:
  • PIN: The employee's unique identification number in the system. It can be found in the employee's record.
  • Start date: The day to which the on-call period refers (DD/MM/YYYY format).
  • 24-hour on-call duty : Fill in with "S" if the on-call duty is for the entire day.
  • Start of on-call status: Time when the employee entered on-call status (HH:MM format).
  • End of on-call status: Time the employee left on-call status (HH:MM format).


  1. After filling out the spreadsheet according to the defined objective, save the file. If you are using Excel, click on "File", then "Save", or press CTRL + S.


How to upload the completed spreadsheet


  1. Return to the Management website , in the same location instructed in item 1, and select option I05 - File Importers again. Click the " attach " button, and select the file on your computer with the information you filled in.



  1. Finish by clicking import.



  1. Please wait for the spreadsheet import process to finish.



  1. Once the process is complete, a report will be generated with import feedback. Ensure that the user has been created, updated, or deactivated.


Bulk import of on-call information is another feature designed to transform your HR routine . By automating this process, you eliminate repetitive manual work and ensure much greater security and accuracy for payroll processing.


If you still have questions or need assistance, contact our Support team via the chat integrated into the Pontotel Gestão website or via WhatsApp !

Updated on: January 5, 2026

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