Where to find the BatePonto App version

Knowing which version of the BatePonto app is installed on your device is important to ensure you are using the most up-to-date version and also to expedite service in case of questions or need for support .

Step-by-step guide to checking the BatePonto app version.

1. Access the side menu from the home screen.

• After logging into the app, you will arrive at the home screen.
• Click the three-line icon (menu) in the upper left corner of the screen to open the side menu.

2. See the version

• In the menu that opens, right below the collector's name, you will see the collector's code.

Observations

• If you need to provide the version to support , send it exactly as it appears on the screen.
• Keeping the app updated is essential to ensure access to all features and bug fixes. If you're not on the latest version, update it through your device's app store.

Now that you know how to find the BatePonto app version, always include this information when requesting support to expedite the service.

If you have any questions about updating or using the app, contact our support team via WhatsApp . We're ready to help!

Updated on: November 19, 2025