Why aren't my payment slips showing up on the Payment Slip Portal?
If you accessed the Payment Slip Portal and received the message:
Follow the instructions below to understand the reason and resolve the situation.
- Verify the data entered.
Please ensure that the information provided is correct. If there are any typos, the system will not be able to locate your payment slips.
- Check the email address used to access the site.
The Invoice Portal only works with the email address registered for receiving invoices. Therefore, please verify that the email address entered during login is the same one that receives your invoices.
- You have no outstanding invoices.
If the information is correct and the message still appears, it means there are no outstanding invoices for payment at this time.
If you have any further questions, our team is available to help! Simply contact us by email 📩 faturamento@pontotel.com.br .
Updated on: August 8, 2025
Thanks!