R26 - How to generate the on-call report

Pontotel's R26 report allows you to view all on-call periods recorded on employees' timesheets within a specific period. With it, managers and HR can monitor on-call control, ensure transparency, and comply with related legal obligations.

Step-by-step guide to generating the R26 report.

1. Access the reports menu.

• In the top menu, go to management reports and records option .

• Select the option " R26 - On-call report ".

2. Configure the filters.

• Choose the filter criteria according to your needs. You can select by workplaces, employers, employees, or groups.
• Next, specify the period by filling in the start date and end date.
• If you wish, check the "send report results by email" option to receive the file directly at the email address registered to your user account.

3. Generate the report

• Click on "generate excel" to start processing the report.
• Follow the progress in the notification center (bell icon) located in the top menu.

• When the progress reaches 100%, the report will be automatically downloaded to your computer's downloads folder. If the download does not start automatically, locate the report in the notification queue and click on the corresponding line to start a new download.

Understand the report

Once downloaded, you will receive a compressed file (.zip) containing three files:

• Success (main report) : This spreadsheet presents all the details of on-call shifts recorded in the selected period, including date, times, planned on-call hours, hours actually worked, hours not worked, as well as a distinction between overtime hours and identification of periods in which night shift pay was applied.
• Status : Spreadsheet summarizing the processing status by employee, indicating whether the employee was included in the report generation.
• Errors : This spreadsheet lists inconsistencies or problems identified during processing that prevented certain collaborators from being included in the report. This allows for analysis and correction of the necessary records before a new attempt.

The R26 report is essential for monitoring recorded on-call periods, facilitating verification, audits, and compliance with legal regulations.

If you need support interpreting the data or setting up the report, our team is available to help! Contact us via WhatsApp .

Updated on: September 17, 2025