Articles about: Reports, Importers and Exporters

R26 - How to generate the on-call report

Pontotel's R26 report allows you to view all on-call periods recorded on employees' timesheets within a specific period. With it, managers and HR can monitor on-call control, ensure transparency, and comply with related legal obligations.


How to generate the R26 report


  1. In the navigation menu of the Management website, select the Reports and Records.


  1. Select the option "R26 - On-call report".


  1. Configure the filters.



  • Choose the filter criteria according to your needs. You can select by workplaces, employers, employees, or groups.
  • Next, specify the period by filling in the start date and end date.
  • If you wish, check the "send report results by email" option to receive the file directly at the email address registered to your user account.


  1. Click "Generate Excel" to begin processing the report.


  1. In the navigation menu, click the bell icon (Notifications) to track the file being generated.


  1. When it reaches "100%", the report will be downloaded automatically.


Understand the report


Once downloaded, you will receive a compressed file (.zip) containing three files:

  • Success (main report): This spreadsheet presents all the details of on-call shifts recorded in the selected period, including date, times, planned on-call hours, hours actually worked, hours not worked, as well as a distinction between overtime hours and identification of periods in which night shift pay was applied.
  • Status: Spreadsheet summarizing the processing status by employee, indicating whether the employee was included in the report generation.
  • Errors: This spreadsheet lists inconsistencies or problems identified during processing that prevented certain collaborators from being included in the report. This allows for analysis and correction of the necessary records before a new attempt.


The R26 report is essential for monitoring recorded on-call periods, facilitating verification, audits, and compliance with legal regulations.


If you still have questions or need assistance, please contact our Support team via the chat integrated into the Management website or via WhatsApp. 

Updated on: May 22, 2026

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