R28 - How to generate the time bank reduction report

The R28 report provides a detailed overview of all time bank entries made by employees during the selected period. It is essential for monitoring balance adjustments, controlling adjustments, and ensuring transparency in the management of employee hours

Step-by-step guide to generating the R28 report.

1. In the navigation menu of the Management website, select the Reports and Records.
2. Select the option "R28 - Time Bank Write-Off Report".
3. Configure the filters.

• Escolha os critérios de filtro conforme a sua necessidade. Você pode selecionar por locais de trabalho, empregados ou líderes.
• Em seguida, informe o período desejado.
• Marque a opção "Exibir baixas parciais", caso queira incluir no relatório as baixas que não forem totais (que zeram o banco e iniciam um novo ciclo).
• Marque a opção "Enviar os resultados do relatório por e-mail", caso queirareceber o arquivo diretamente no endereço de e-mail cadastrado em seu usuário.

4. Click on "Generate Excel" to start processing the report.
5. In the navigation menu, click the bell icon (Notifications) to track the file being generated.
6. When it reaches "100%", the report will be downloaded automatically.

Understand the report

After generation, the compressed (.zip) file will contain the following spreadsheets:

• Main spreadsheet (success): This spreadsheet gathers the main registration data of employees who had reduced during the filtered period, detailing each transaction (such as the number of hours reduced, dates, and reasons, when available). This is the reference spreadsheet for monitoring and verifying the entries made.

• Error spreadsheet: Lists the inconsistencies or problems identified during processing that prevented certain collaborators from being included in the report. This allows you to analyze and correct the necessary records before attempting again.
• Status spreadsheet: Summarizes the processing status by employee, indicating whether the employee was included in the report generation.

By following these steps, you can easily generate a report of banked hours deductions made through the Pontotel platform, obtaining a detailed and consolidated view of all transactions that occurred during the period. Use the information in the spreadsheets to monitor, verify, and adjust your team's banked hours management.

If you have any questions, inconsistencies, or need support analyzing your data, our team is always available to help. Contact us via WhatsApp!

Atualizado em: 24/09/2026