Timeline and responsibilities in systems integration
Creating , an integration is a fundamental step in the evolution of your managementand completion of the integration process is 3 weeks. This period may vary depending on the accuracy of the completed fields.
process transformation is easy, simple , and transparent, it is very important that the timeline and responsibilities of each team (Pontotel and Client) are clear.
The table below details the workflow and who is responsible for each step:
Activity | Responsible | Estimated time |
|---|---|---|
Submission of required information | Customer | 1 day |
Integration environment configuration | Pontotel | 2 days |
Confirmation of the target audience to be included. | Pontotel | 1 day |
Execution of the 1st round of integration and verification of the registered public. | Pontotel | 1 day |
Actions for adjustments (if necessary) | Pontotel | 2 days |
Actions for adjustments (if necessary) | Customer | 2 days |
Validation of the 1st round | Customer | 2 days |
Execution of scenarios for the 2nd round of integration. | Customer | 1 day |
Execution of the 2nd round of integration and verification of the updated audience. | Pontotel | 1 day |
Actions for adjustments (if necessary) | Pontotel | 2 days |
Actions for adjustments (if necessary) | Customer | 2 days |
Validation of the 2nd round | Customer | 2 days |
Formalization of integration delivery | Pontotel | 1 day |
Formal acceptance of the integration delivery. | Customer | 1 day |
Having a clear timeline and everyone's responsibilities is what makes the onboarding process safe and efficient.
If you still have questions or need assistance, contact our Support team via the chat integrated into thePontotel Gestão websiteor viaWhatsApp!
Updated on: November 13, 2025
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