How to set up time tracking for employees working from home.

Managing employees working from home is simplified with individual time tracking. The Pontotel platform allows employees to easily and securely record their work hours directly from their computer or personal mobile device .

For this to work, the setup process is divided into two steps: first, creating the user's access and then guiding the employee to configure the device they will use for registration.

1. How to create an "employee" user

The first and most important step is to ensure that the employee has a personal login and password. They will not be using a shared time clock, but rather their own individual access.
To do this, you must create a user for them with the specific permission of "Employee". This type of access restricts the employee's viewing to only their own timesheet.

• To see the complete step-by-step instructions, access the article: How to register a user with 'Employee' permissions.

2. How to set up the individual collector

After the personal user account is created (with email and password defined), the employee must perform the first access on the device they will use for work.
This first access "registers" the device (computer or cell phone) as an individual data collector on the platform.

Choose the method by which the employee will be registered:

• Clocking in via Mobile Phone (App): If the employee wants to clock in using their smartphone or tablet, they must download the BatePonto App and log in with the user account they created.
• • To see the complete step-by-step installation instructions, go to: How to register and log in to the BatePonto App
• Clocking in via Computer (Web Browser): If the employee wants to clock in directly from their work computer or laptop, they must access the BatePonto website through their browser and log in.
• • To see the complete step-by-step setup instructions, go to: How to register and log in to the BatePonto website.

Done! After creating a personal user with the appropriate permissions and the user logs in for the first time to the BatePonto App or Website, they will be able to record their work hours while working from home.

If you still have questions or need assistance, contact our Support team via the chat integrated into the Pontotel Gestão website or via WhatsApp!

Updated on: May 22, 2026