How do I enable permissions to clock in and out on my computer?

When clocking in and out via computer, certain permissions need to be enabled to ensure the Pontotel platform functions correctly. Among these is geolocation , which identifies the employee's access location through their IP address—allowing the system to recognize information such as the country, city, and local time of the clocking in.

If time tracking is done using facial biometrics , it is also necessary to enable the use of the camera in the browser, allowing image capture at the time of registration.

Furthermore, in order for the employee to receive notifications about their work hours, it is essential to enable notification permissions in the browser, as well as ensuring that there is an active notification rule on the platform.

In this article, you'll learn how to enable each of these permissions and ensure hassle-free time tracking.

How to enable permissions in the Google Chrome browser.

1. Visit the website: https://bateponto.pontotel.com.br
2. Click the icon to the left of the address bar (URL);
3. In the list, enable all three permissions, as shown in the image below.

If you are using a different browser, the process for granting permissions is similar. We recommend searching for “how to enable website permissions in [browser name]” to find a detailed step-by-step guide. This ensures that all the necessary functionalities for time tracking are correctly enabled.

Now, whenever a point is registered, the system will automatically collect geolocation information and, if applicable, facial biometrics and notifications, ensuring greater security and traceability in the registration.

If you need further support, contact our team via WhatsApp . We're ready to help!

Updated on: August 8, 2025