Articles about: Time and Attendance Records

How to clock in and out using the BatePonto app

Clocking in and out using your mobile phone is simple and secure. The BatePonto app guides you through the entire process, ensuring your time is accurately recorded in seconds.

Depending on your company's configuration, the app may automatically identify you by your face or require a numeric password.


See the step-by-step instructions:


  1. Identification (Who are you?)


  • When you tap the Clock In on the home screen, the first step is for the system to know who is registering. This can happen in two ways:




Option A: Facial Recognition (Automatic) If your company has enabled this feature, the camera will open automatically.

  • Position your face within the frame on the screen.
  • Please wait for your identity to be verified.




Option B: Numeric Password (PIN) If the camera does not open, or if facial recognition cannot identify you (due to lack of light or poor angle), the system will ask for your PIN .

  • Enter your personal numeric password on the on-screen keypad.



  1. Confirm the information of the employee who is clocking in.




  1. **After being identified, select the type of point to be recorded, corresponding to the moment in your workday:**
  • 1 - Entry: Starting the work.
  • 2 - Break: Leaving for lunch/break.
  • 3 - Return: Coming back from the break/lunch.
  • 4 - Exit: Ending the workday.



⚠️ Warning: If your company uses the sequential time tracking feature, this screen will not be displayed. The system will automatically allocate time.


  1. **Confirmation and Security (Photo and Voice):** In this final step, the application may request some security evidence to validate the registration.

Remember: **these steps are** optional and depend on your company's setup.

  • Photo for Confirmation: If requested, smile and have your photo taken to confirm your registration.
  • Voice Recording: If requested, speak a short sentence or confirm your name for the audio recording.




  1. Check that the information on the screen (name, location, time, and type of stop) is correct.

From here, you can justify overtime hours (if you worked them), download the registration certificate, or finalize your process.




Clocking in and out via the app ensures authenticity, convenience, and compliance with legal requirements.


If you still have questions or need assistance, contact our Support team via the chat integrated into the Pontotel Gestão website or via WhatsApp !

Updated on: December 2, 2025

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