Articles about: Time and Attendance Records

How to clock in/out without internet (offline)

The BatePonto and Pontotel Gestão allow employees to clock in and out even without an internet connection. This feature ensures that employees can clock in and out normally, even in locations with no signal or unstable connection. The records are stored locally on the device and are automatically synchronized as soon as the connection is restored.

See the detailed step-by-step instructions below:

Step by step

When you open the app without an internet connection, an icon in the upper right corner will indicate that you are offline. However, you will still be able to continue using it normally.

Clock in as usual. To learn how to clock in using each app, please refer to the following articles:

How to clock in and out using the BatePonto app
[How to clock in/out using the Pontotel Gestão app](https://suporte.pontotel.com.br/pt-br/article/como-registrar-o-ponto-no-aplicativo-pontotel-gestao-e0cp13/)

As soon as the device reconnects to the internet, the app will automatically sync all offline records with the timesheet on the Management website. No further action is required for synchronization.

💡Tip: It is recommended to periodically check if all points have been properly synchronized. If you notice any points that are not synchronized, make sure your device is connected to the internet and restart the app.

Clocking in and out without an internet connection using the BatePonto and Pontotel Gestão apps is a simple and secure procedure. Your records are guaranteed and automatically synchronized with the timesheet as soon as you have an internet connection again.

If you still have questions or need assistance, please contact our Support team via the chat integrated into the Management website or via WhatsApp.

Updated on: May 22, 2026

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