How to configure the device to collect location data for time and attendance registration.

The BatePonto and Pontotel Gestão allow employees to record their hours even without an internet connection, using offline . In this case, the time entries are stored on the device and are automatically synchronized when a connection is available.

A common question is whether offline checkpoints record the location . Yes, the location can be recorded, provided the device has GPS enabled and the necessary permissions are granted at the time of checkpointing. Additionally, to avoid inconsistencies, it's important that the automatic time zone is enabled, as the system has anti-fraud mechanisms related to the device's time.

In this article, you will learn what needs to be enabled on your cell phone so that the location is recorded correctly, even in offline locations.

Step-by-step guide to setting up your cell phone.

1. Update the app

• Make sure you are using the latest version of the app.
• Access the app store corresponding to your device and check if there is an update available for the app. If you don't already have the app installed, download it.

Point Clock App | Android

BatePonto App | iOS (iPhone)

Pontotel Management App | Android

Pontotel Management App | iOS (iPhone)

2. Grant permissions to the app.

• The first time you open the app, authorize the use of your location, camera, and storage .
• If you already have the app installed, go to the app settings and enable all permissions.

3. Activate location services (GPS)

• Still in your device settings, look for the **location** or **GPS** option and activate it. If you can't find it, do a Google search, as instructed in the tip above.
• Without this activation, the app will not be able to record coordinates.

4. Activate automatic time zone.

• Now, look in your device settings for the date and time Automatic time zone option .
• This prevents offline registration blocks and ensures that schedules are correctly validated by the system.

5. Wait for the GPS to capture the location before registering it.

• In open areas or near windows, wait a few seconds for the phone to capture the position more accurately.

6. Record the point normally.

• In the app, tap on Clock in and confirm.
• The app saves the location locally and, if GPS is enabled, also records the coordinates.

7. Synchronize the points

• As soon as internet access is available, open the app and allow it to sync. This syncing is done automatically, but it's also possible to do a manual sync in the BatePonto app. To learn how, see this article .
• This ensures that the point, photo, and location are sent to the system.

• Offline location tracking : the app only records the location if GPS is enabled and the app has permission. Otherwise, the location will be saved without coordinates.
• Data collection: Pontotel's applications only collect location data from the device used for time and attendance registration.
• Automatic time zone : keeping this setting enabled on your mobile phone is mandatory for the system to correctly validate the records.
• Location accuracy : In enclosed spaces or areas without GPS signal, accuracy may be lower. Instruct employees to clock in at locations with better signal.
• Daily synchronization : It is essential that employees synchronize the application every day to avoid delays and failures in sending information.
• Collector profile configuration: For the collector to capture the location, the "enable location" option must also be enabled in the collector profile. To learn more about collector profiles, please refer to this article . If you do not have the necessary permissions to make adjustments to the system, please consult your company's HR department.

The offline logging feature of the BatePonto app ensures that employees can record their work hours even without internet access. However, for accurate location tracking , it's essential that the phone has GPS enabled , automatic time zone adjustment enabled , and that the app has all necessary permissions granted. Additionally, daily synchronization ensures that all time entries are sent to the system without loss.

If you need help setting up your device or have questions about offline logging, our support team is available to assist you. Contact us via WhatsApp and speak directly with Pontotel.

Updated on: October 22, 2025