• Understand everything about Facial Recognition and Biometric Registration

  Facial recognition is a security feature of Pontotel that validates the employee's identity during time and attendance registration by comparing the photo captured at the time of clocking in with the biometric data stored in the system. This process increases the reliability of records, reduces the risk of fraud, and ensures greater security for managing working hours.Popular

• How to set up a virtual fence to restrict time and attendance tracking at the workplace

  A virtual fence allows you to limit time and attendance registration to a specific radius around the workplace. This setting ensures greater control and accuracy of records, preventing clockings made outside the defined area. If the virtual fence is active and an employee attempts to clock in or out outside the workplace address linked to their registration, the system will block the registration and display a notification informing them that they are outside the permitted area. This process follows the... [Some readers]

• How to Manage Requests

  The request functionality is an indispensable tool for ensuring efficient and transparent control over events that impact employee timesheets. It allows certain actions to be reviewed and approved before their final application, ensuring greater compliance and accuracy in records. Events that can generate requests include: Timesheet corrections; Absences; Suspensions; Conversions of hours to time bank; Changes to... (Some readers...

• How to register vacation time for an employee.

  Managing employee vacations efficiently is essential for maintaining organization and ensuring compliance with legal obligations. Pontotel simplifies vacation scheduling, making the process quick and intuitive. See below how to register vacations in the system. Step by Step: In the navigation menu of the Management website, open the Registrations menu and select the Employees option. When selecting the employee, click on the icon.Some readers

• How to configure the device to collect location data for time and attendance registration.

  The BatePonto and Pontotel Gestão apps allow employees to clock in and out even without an internet connection, using offline mode. In this case, the clockings are stored on the device and are automatically synchronized when a connection is available. A common question is whether offline clockings record the location. Yes, the location can be recorded, provided the device has GPS enabled and the necessary permissions are granted at the time.Some readers

• How to view photo, audio, and location information for time clock entries.

  To ensure even greater transparency and security in the records, Pontotel allows you to view not only the location, but also the photos and audio associated with the time clock entries, when these options are enabled in the system. All this information can be easily accessed both through the Pontotel Gestão app and the web system. How to view photos, audio, and location of time clock entries 📱 Through the Pontotel Gestão app: Access the employee's timesheet.Some readers

• How to check the location of Pontotel points

  The location of the time clock registration is an essential feature to guarantee the security, transparency, and authenticity of records on the Pontotel platform. Whenever an employee clocks in using the app, the system automatically identifies the location from which the registration was made—whether at the workplace, home office, or any other authorized location. Understand how the location is collected and consulted on the platform. How is the location recorded? 📱 DeviceSome readers

• Complete Guide: Vacation Management

  Vacation management is one of the most critical HR processes. It involves legal deadlines, financial calculations, scheduling, and, of course, employee well-being. To transform this routine into something simple, transparent, and decentralized, Pontotel developed the Vacation Management Module. It allows employees to request their vacation periods, managers to approve them with a view to the team's capacity, and HR to have total control over the rules, all in one place. |Some readers

• How do Pontotel notifications work?

  Pontotel's automatic notifications are essential for keeping managers and employees informed in real time about work events, delays, overtime, time clock reminders, and other important situations. The system allows you to customize these notifications according to the routine and needs of each company. Below, you can see how to create and manage notifications for managers and employees. Difference between notifications for managers and employees. (Few readers)

• How to adjust work schedules using Shift Planning

  Pontotel's Shift Planning feature allows managers to make quick and easy adjustments to employee schedules, whether for specific days or short-term corrections, without having to change the schedule assigned to the employee in their record. With it, you can change schedules, days off, or activities directly in the schedule grid, without having to edit fixed records or create new schedules. In this article, we present the complete step-by-step process for using this feature. (Few readers)

• How to file a suspension

  Suspension is used in specific situations where an employee must be temporarily removed from their duties without pay, but without terminating their employment relationship. Some examples of when to use suspension include: Disciplinary measures: Applied as a penalty in cases of inappropriate behavior or violation of internal company rules, as provided for in the CLT (Brazilian Labor Law) and internal policies. Administrative processes: When the employee is involved in investigations.Few readers

• How to schedule collective vacations

  The implementation of collective vacations in the Pontotel system is a simple process that facilitates the management of employees during mass rest periods, such as long weekends or temporary closures. Below, you will find a guide to perform this procedure practically and effectively. Step by Step In the navigation menu of the Management website, open the Payroll menu and select the Mass Changes option. Define the vacation period.Few readers

• How to check and correct pending issues on the Pontotel Gestão website.

  Keeping track of pending items in Pontotel is essential to ensure the regularity of records and the smooth closing of the timesheet. The platform offers resources for you to quickly monitor and resolve any inconsistencies, avoiding delays and rework. Step-by-step to check pending items on the home screen: Log in with your username and password on the Pontotel Gestão website. On the home screen, use the competency filters.Few readers

• How to delete a vacation record

  Removing registered vacation time is a simple process and can be done if you have entered vacation time incorrectly. How to delete a vacation time entry.Few readers

• How to edit a user

  Editing a user's information is essential to keep data up-to-date at Pontotel, whether to correct personal data, change permissions, reset passwords, or update the access email. The procedure is simple and quick. Step by step: In the navigation menu of the Management website, open the Admin menu and click on the Users option. Use the search bar or the available filters to find the user you want to edit.Few readers

• How to delete a dismissal

  If it becomes necessary to remove an absence already registered on the timesheet, Pontotel allows this to be done quickly and easily. Check out the step-by-step instructions below. How to remove an absence on the timesheet In the navigation menu of the Gestão website, open the Timesheet menu and select the Timesheet option. Filter by employees. (https://storage.crisp.chat/users/helpdesk/website/-/3/6/7/d/367d60228654f400/bf86962a-a09Few readers

• How can I check my time bank balance on the Pontotel Gestão website homepage?

  The time bank is one of the most important features for efficiently managing employee working hours. On the Gestão website's home screen, you can quickly and visually track your team's time bank balance, making daily decision-making easier. Selecting the work period and location: At the top of the home screen, you'll find filters for period (month/year) and work location. Use these filters to view only the time bank balances.(Few readers)

• How to issue a leave of absence for multiple employees

  Creating a leave of absence for multiple employees simultaneously in Pontotel is an efficient way to manage collective absences, such as group sick leave, scheduled time off, or exceptional situations. Check below how to do this. Step by Step In the navigation menu of the Management website, open the Payroll menu and select the Mass Changes option. Enter the start and end dates of the leave of absence, typing or selecting [Select].Few readers

• How to manage working from home days (and the transportation allowance deduction)

  When an employee who works in the office needs to work from home exceptionally, it's important to have transparent management of that day. This ensures that benefits such as transportation vouchers are correctly deducted, since there was no commute. The Pontotel platform offers a specific tool to record these days on the timesheet, facilitating the calculation of benefits and the management of reports. If you are looking for how the employee *registers...Few readers

• How to check absences using the Pontotel Management App

  Tracking employee absences through the Pontotel Gestão app is simple and facilitates work schedule control, even outside the office. With just a few taps, managers and leaders can view the absences recorded for each team and make quick decisions to maintain workflow. How to check absences in the app: Access the Pontotel Gestão app: Log in with your username and password to the Pontotel Gestão app, available for Android (https://play.google.com/store/apps/).

• How to use the Pontotel Consent Form

  The Pontotel Consent Form is a document that formalizes the employee's authorization for the acceptance of the time sheet to be done virtually, replacing the physical signature on paper. This form guarantees the legal validity of the process and allows the employee to electronically confirm their recorded hours, simplifying routines and bringing more agility to timekeeping verification. How to access the Consent Form In the navigation menu of [Few readers]

• How does the Monitoring Panel work?

  The Pontotel system's monitoring panel is a strategic tool for quickly visualizing key events and indicators of employees' work hours, assisting in daily management and decision-making. How to access the Monitoring Panel: In the Management website's navigation menu, open the Management menu and select the Monitoring Panel option. The Monitoring Panel has filters that allow for analysis.Few readers

• How to add a correction point for multiple collaborators

  In situations such as training sessions, meetings, internal events, or general delays, it may be necessary to enter the same time record for a group of employees. The Pontotel system allows you to do this collective entry simply and quickly. How to add the same time record for multiple employees: In the navigation menu of the Management website, open the Payroll menu and select the Bulk Changes option. Select the employees who will have[Few readers].

• Shortcuts on the Pontotel Gestão website home screen

  The Pontotel website's home screen was developed to make navigation even more intuitive, facilitating quick access to key features and support channels. Visual and interactive shortcuts help optimize your routine, offering everything you need in just a few clicks. Quick Shortcuts Right on the home screen, you'll find three main shortcuts: FAQs: Click this shortcut to be redirected to the support site, to access our articles with answers to your questions.Few readers

• How to view a consolidated summary of employee journey events.

  The Pontotel platform's Shift Planning tool offers a consolidated view of employees' planned schedules, making it easier to track each team's work hours. With this tool, it's possible to visualize the sum of events per workplace, clearly showing: Number of expected days and days actually worked; Scheduled days off and days taken; Expected and actually observed Sundays and holidays. This information is displayed in alimited number of users.

• How to identify events on the home screen

  The Pontotel Gestão website and app's home screen was designed to make it easier to track your team's key information, visually and organizedly displaying all important events of the period. This allows you to manage work hours more efficiently, anticipate demands, and avoid surprises when closing payroll. Pontotel Gestão Website: At the top of the home screen, you'll find filters for period (month/year) and work location. Use these...[Few readers]

• How to remove autocomplete dots

  If you used the autocomplete function and need to undo the automatic filling for certain days or employees, the Pontotel system offers a practical option for removing these records. How to remove autocomplete entries: In the navigation menu of the Gestão website, open the Payroll menu and select the Bulk Changes option. Select the employees who have incorrect records. Use the filters to facilitate the selection.Few readers

• What is the ITI Verifier and how to use it?

  The National Institute of Information Technology (ITI) provides free verifiers to validate digital files in accordance with Brazilian legislation. There are two main types: AFD (Data Source File) Verifier Used to validate files generated by time clocks (REP) according to Ordinances 1510 and 671. Ensures that the AFD file follows the layout defined by law and can be correctly imported into time and attendance management systems, such as [unclear - possibly a software name].Few readers

• How to change the Work Location of a data collector (device)

  Do you need one of your time clocks (time and attendance devices) to start recording time for another team or department? Making this adjustment on the Pontotel platform is very simple! By changing the work location of a time clock, you ensure that all new time and attendance records made on it are associated with the correct team. How to change the work location of a device: In the navigation menu of the Management website, open the Admin menu and click on [Few readers].

• How to use File Management

  The File Management feature was developed to centralize, organize, and make your company's document flow more efficient. With it, you can send files for signature or approval, track their status in real time, and keep everything stored securely. In practice, this means that it's possible, for example, to send a timesheet or payslip to an employee directly through the system and have their acceptance recorded digitally and validly, withoutrequiring many readers.