Articles about: Timesheet

Medical Certificate or Attendance Statement: What is the difference and how do I submit it to Pontotel?

Ao precisar se ausentar por motivos de saúde, é comum surgirem dúvidas sobre qual documento apresentar e como lançá-lo corretamente na plataforma: Atestado Médico ou Declaração de Comparecimento?
Vamos entender a diferença para que você realize o lançamento correto da ausência, seja ela de um dia inteiro ou de apenas algumas horas.


What is the difference between the documents?


  • Medical Certificate: This is a document issued by a healthcare professional certifying the need for absence from work for one or more days, indicating the period necessary for the employee's recovery.
    • When to use: Use when you need to be away for one or more full days as recommended by your doctor.


  • Attendance Statement (or Hours Statement): This document only proves that you were present at a medical appointment, examination, or procedure at a specific time. It justifies absence for a limited period (hours or minutes), but does not necessarily excuse the entire workday.
    • When to use: Use when you go to a doctor's appointment or exam and return to work on the same day.


How to launch a transaction on Pontotel


The method of posting on the platform depends on the type of document you have. Pontotel divides this action into two: Full Day Leave and Partial Leave (hours).


1. Release for Declaration of Attendance (Partial)


If you have a Statement of Attendance and only need to justify a few hours of absence on a given day, the correct entry is Partial Exemption.


2. Medical Certificate Submission (Full Coverage)


If you have a medical certificate recommending leave for one or more full days, the correct entry is "Full Day Leave".


Great! Now you know the difference between the documents and which submission process to use for each one on the platform.


If you still have questions or need assistance, contact our Support team via the chat integrated into the Pontotel Gestão website or via WhatsApp!

Updated on: May 22, 2026

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