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How to submit a partial or hourly sick leave/medical certificate
The process for submitting absences on Pontotel has been updated and now features a new, more modern, intuitive, and step-by-step organized interface. This update simplifies and standardizes the registration of absences, medical certificates, and other types of absences, ensuring that all necessary information is filled out completely and correctly.PopularHow to submit a sick leave/medical certificate for the whole day or multiple days
The process for submitting absences on Pontotel has been updated and now features a new, more modern, intuitive, and step-by-step organized interface. This update simplifies and standardizes the registration of absences, medical certificates, and other types of absences, ensuring that all necessary information is filled out completely and correctly.PopularHow to cancel or delete an incorrect time entry.
Removing an incorrect time clock entry is an important action to maintain accurate timesheets and avoid future problems in calculating hours. The Pontotel system allows you to identify and remove these entries easily. There are two situations for deleting records in the Pontotel system. A record made by the employee themselves (clock-in, black color) cannot be permanently deleted; in this case, it is only possible to cancel the entry, which will remain visible in thesystemWhere can I access the images associated with the time clock registration in the system?
There are several places on the Management website where you can view employee photos that have been stored along with their time and attendance records. In the facial biometrics management system, you can view all photos registered and approved for facial recognition. This article will show you two ways to access this screen. However, through the biometrics management system,some readersHow to change the work schedule on the timesheet
In some situations, it may be necessary to adjust an employee's expected work hours for specific days without altering their assigned schedule. Pontotel allows you to make this change directly on the timesheet in a practical and quick way. How to change the work hours on the timesheet: In the navigation menu of the Gestão website, click on Timesheet, then select Timesheet. Filter by employees. (https://storage.crispSome readersHow to correct markings on a timesheet
If you've identified incorrect or incomplete time records on an employee's timesheet or on your own timesheet, know that you can make adjustments directly through the Pontotel platform. This article shows you how to locate the records and make corrections quickly and securely.Some readersHow to manually add points to a timesheet
In some situations, it may be necessary to manually enter points on an employee's timesheet—whether to correct absences, regularize work hours, record justifications, or adjust specific daily events. Pontotel allows you to do this in a simple, transparent way, fully aligned with labor laws. How to add a manual point: In the navigation menu of the Management website, click on Timesheet,Few readersMedical Certificate or Attendance Statement: What is the difference and how do I submit it to Pontotel?
When needing to be absent for health reasons, it's common to have questions about which document to present and how to correctly enter it on the platform: Medical Certificate or Attendance Statement? Let's understand the difference so you can correctly enter your absence, whether it's for a whole day or just a few hours. What is the difference between the documents? Medical Certificate: This is a document issued by a healthcare professional that certifies the need for... [Few readers]How to unlock one or more locked timesheets
Unlocking timesheets is an essential feature for situations where adjustments need to be made after initial closing. With just a few clicks, it's possible to reopen locked timesheets to correct information or add pending records, ensuring data integrity before final closing. How to unlock timesheets: In the Management website's navigation menu, open the Timesheet menu and click on Timesheet Locking. Use theFew ReadersHow to add more than one point in the same location on the sheet.
In certain situations, it may be necessary to add more than one record of the same type (entry, break, return, or exit) on the same day for an employee. In addition to allowing the employee to register more than one point of the same type, the Pontotel platform allows this adjustment manually, ensuring that all necessary events are properly recorded on the timesheet. Practical examples: An employee finishes the first shift, leaves for an external appointment... [Few readers]How to view the timesheet and generate a time report for a terminated/terminated employee
After terminating an employee on the platform, they no longer appear in timesheet searches. This happens because the Pontotel platform, by default, displays active employees. To view the timesheet, adjust entries, or generate reports (such as the Timesheet Report - R01) for a terminated employee, you only need to start the search using their employee record. (SeeFew readers)How to process time entries on the timesheet
Processing time entries is a fundamental step to ensure that all information on the timesheet is up-to-date, considering any changes, manual adjustments, or new entries. This procedure recalculates the timesheet, applies changes to calculation rules, and integrates all events of the period, allowing for verifications, closings, and audits without inconsistencies. How to process time entries: In the navigation menu of the Gestão website (https://gestao.pontotel.Few readersHow to change work schedules in bulk
When it's necessary to adjust the work schedule of a group of employees, the Pontotel system offers a practical function to streamline the batch change process for those who don't have the Shift Planning functionality. This ensures greater efficiency and standardization in team adjustments. See below how to change schedules in bulk, for one or more employees, using the function.(Few readers)How to disregard holiday overtime for an employee
When closing the timesheet, it may be necessary to disregard overtime worked on holidays for a specific employee. This adjustment ensures that hours worked on those days are not counted as overtime in the calculation of working hours, guaranteeing that the handling of hours follows the company's defined policy. In this article, we will see how to configure this change directly in the employee's record, in a simple and quick way. Step by step.Few readers.Discover the keyboard shortcuts to streamline timesheet management
The Pontotel platform offers a series of keyboard shortcuts to facilitate and speed up navigation on the timesheet screen. With these combinations, you save time making adjustments, markings, and navigating between records, making your day-to-day work more productive. How to access the query screen: In the navigation menu of the Gestão website, open the Timesheet menu and select the Timesheet option. In the toolbar on the left side...Few readersHow to autocomplete points based on expected journey.
The autocomplete function allows you to quickly fill in employee time records on days without clockings, following the expected work schedule for the day. This feature facilitates payroll regularization and reduces manual work for HR. How to use autocomplete: In the navigation menu of the Gestão website (https://gestao.pontotel.Few readersHow to view the data for a sick leave certificate (medical certificate)
Viewing the data for a sick leave or medical certificate in the Pontotel system is a very simple process. The detailed information allows you to check the registered details, such as reason, duration, and attachments, ensuring transparency of the records. Step by Step: In the navigation menu of the Gestão website, open the Payroll menu and select the Timesheet option. Filter by employees. (https://storage.crisp.chat/users/helpdesk/website/-/c/0/Few readersWhy not use leave to deduct for an employee's absence?
When an employee does not show up for work, the system automatically records this absence as an absence, or converts it to banked hours if there is an active banked hours rule for the employee, provided that the expected workday is a working day. However, a common question among managers is whether the justification "excuse" can be used when the objective is to deduct the day from the employee's pay. The answer is: no. This is because an excuse is not interpreted as an absence, but rather as a[few readers]How to manually delete stitches in bulk
When it's necessary to remove multiple time records for one or more employees, the Pontotel system offers a tool to delete these records manually, quickly and securely. How to delete multiple manual time records: In the Management website's navigation menu, open the Payroll menu and select the Bulk Changes option. Select the employees who have incorrect records. Use the filters to facilitate selection by location.Few readersHow to report a work-from-home schedule on an employee's timesheet
Pontotel allows you to identify when a workday was completed remotely, enabling more precise control over benefits related to the employee's physical presence, such as transportation and meal vouchers. This information also directly impacts the R18 report – Benefits Spreadsheet, used by many companies to verify and calculate the benefits granted toemployees. (Few readers)How to disregard the meal break on a specific day
In specific situations, it may be necessary to disregard the meal break recorded on a given day, for example, when the employee loses the right to the break for not fulfilling the minimum required working hours, or when the break does not apply to the day in question. On the Pontotel platform, this action can be done simply and quickly, directly from the timesheet. How to disregard the meal break In the navigation menu of the Gestão website, open[Few readers]How to register points that go past midnight
In some work schedules, it's common for employees to start their shift one day and finish the next, extending past midnight. This scenario frequently occurs with night shifts, rotating shifts, on-call shifts, or specific schedules. To ensure accurate time tracking, it's important to record hours correctly within the platform. This article will cover how to record hours that extend past midnight and how this type of work schedule is handled in the system. (Few readers)How can I change multiple work schedules at the same time directly on an employee's payslip?
In addition to the possibility of changing work schedules in bulk using the Shift Planning feature, it's also possible to make bulk changes to work schedules through the employee's timesheet, facilitating specific schedule adjustments via keyboard shortcuts. See how to take advantage of this feature to optimize your management routine. How to change work schedules via the timesheet.Few readers.How to activate accessibility mode for color blindness
Pontotel has accessibility features to make the experience more inclusive for all users. Among them is the colorblind accessibility mode, which adapts the interface colors to ensure better visualization of information. How to activate colorblind mode: In the navigation menu of the Management website, open the Payroll menu and select the Timesheet option. In the toolbar on the right side of the screen, click on the optionFew readersHow to generate time and attendance records for a terminated employee
After an employee leaves the company, it may still be necessary to consult or export their time and attendance records for audits, internal checks, labor lawsuits, or submission to the human resources department. At Pontotel, it's possible to generate time and attendance records for terminated employees as usual. Check out the complete step-by-step instructions below. How to access and generate time and attendance records: In the navigation menu of the Gestão website, click on Registrations. Then... [Few readers]
