Why isn't the password working?

The employee's password may not work for 3 reasons:

1. The password was entered incorrectly.

2- The computer or application the employee is using to clock in is registered to a different workplace ( see here how to correct this for computers and see here how to correct this for applications).

3- The computer the employee is trying to clock in on is registered to another person ( see here ).

If you need further support, contact our team via WhatsApp . We're ready to help!

Updated on: August 8, 2025