Articles about: Applications

How to delete points using the Pontotel Gestão app

Need to remove an incorrectly entered time record? The Pontotel Gestão app allows you to delete time entries directly from your mobile phone, making it easy to correct records and ensuring payroll accuracy. See how simple it is to make this adjustment.


How to delete a point using the Management App


  1. Open the app on your mobile device and log in.


  1. In the bottom menu, select the "Sheet" to view the list of collaborators on your team.


  1. Search for the employee's name and tap on it. Then, tap "view sheet" to access the records.



  1. The app will display the employee's timesheet, showing all days of the month, clock-in, break, return, and clock-out times, as well as the work schedule status (work or day off). Select a day to open the complete breakdown of the time records for that day.



  1. With the day selected, view the registration details by tapping on it.



  1. On the record details screen, tap the "justify and cancel point" option.



  1. Please state the reason for removing the point.


  1. After making your selection, tap "confirm".



  1. Review the request summary and, if everything is correct, tap "cancel point".




  1. After that, we recommend accessing the timesheet again and checking if the entry has been removed.




⚠️ Warning:
  • Actual time clock entries (those clocked in directly by the employee) cannot be deleted, only canceled . In this case, the entry will remain visible on the timesheet, but will appear crossed out and will be disregarded in the calculations.
  • Manual time entries (entered by a user directly into the timesheet) can be permanently deleted . After deletion, they no longer appear on the employee's timesheet.
  • Deleting points is only allowed for users with permissions on the timesheet. If you cannot find this option, check your profile or contact the system administrator.


Deleting incorrect time entries through the Pontotel Gestão app is quick and secure, keeping the timesheet always aligned with the reality of the workday.


If you still have questions or need assistance, please contact our Support team via the chat integrated into the Management website or via WhatsApp. 

Updated on: May 25, 2026

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