Articles about: Registrations

Understand what standard reasons are and how to register them

Standard reasoning is essential for organizing and standardizing entries in Pontotel. It ensures that events such as absences and suspensions, time clock adjustments, or file entries are recorded consistently, preventing discrepancies and facilitating management.


How to register default reasons


  1. In the side menu of the management website, click on Registrations and select the Default Reasons .




  1. On the default motifs screen, click the create new default motif .



How to fill in the reason fields


Top fields



  • Reason for leaving: Choose a clear and objective name that describes the reason, such as "medical certificate" or "time adjustment".
  • Code: Enter an identifier code to facilitate searching the system.
  • Type: Select the corresponding category:
    • Events: For reasons related to absences (medical certificates), suspensions, or observations. When choosing the "Events" type, it is possible to configure the fields for medical certificates and absences that may be requested when registering this type of event on the timesheet. Other fields, such as healthcare professional, professional number, clinic, CNPJ (Brazilian tax ID), ICD (International Classification of Diseases), attendance certificate, among others, represent the information that may be filled in when registering the event.
    • Time and attendance correction: For manual adjustments to time and attendance records.
    • File management: to be used as a category in the File Management .


Columns




  • Display : Toggles the field on/off. If off, the field does not appear on the transaction form.
  • Required : Makes this field mandatory (prevents saving without the data).
  • Marked as default : when applicable, the field/action is already pre-selected when choosing this reason.


Sections and options



1) Dispensing settings


Defines general data for the exemption release.

  • Select all : activates all fields in this section at once.
  • Travel time : displays a field to enter travel time in minutes/hours (if your policy allows it).
  • Attach file : allows you to require/accept document uploads (e.g., medical certificate).


2) Certificate information


Collect data from the medical certificate when the reason is medical.

  • Healthcare professional , class number , professional class , state , specialty
  • Clinic , CNPJ , CID
  • Statement of attendance , Certificate of exemption


3) Calculation settings


Controls the effect of the event on the calculation.

  • Ignore days off : disregards days off when applying the event.
  • Discounting DSR : applies impact to DSR according to your policy.
  • Method for calculating the exemption (choose one as default):
    • Allowing time off from the expected work schedule: Time off does not count as working hours and reduces the duration of the workday.
    • Consider as working hours: Time off counts as working time and does not alter the length of the workday.
    • Consider it an absence: The entire day is treated as an absence.


  1. Click save to complete the registration of the default reason.


💡 Tip: Pontotel offers an Interactive Tutorial, a dynamic tool within the Pontotel Gestão website itself, that guides you step-by-step through registrations such as employer, workplace, work schedule, shifts, users, and more. Simply follow the tool's instructions to configure everything quickly, easily, and without errors. Activate the Interactive Tutorial whenever needed to make registrations on the platform easier!



Creating standard reasons is an efficient way to ensure uniformity in releases, optimizing management within the system.


If you still have questions or need assistance, contact our Support team via the chat integrated into the Pontotel Gestão website or via WhatsApp !

Updated on: January 8, 2026

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