What are standard reasons and how to register them?

Standard reasoning is fundamental for organizing and standardizing entries in Pontotel. It ensures that events such as absences, suspensions, observations, time adjustments, or file submissions are recorded consistently, preventing discrepancies and facilitating work schedule management.

How to access the default reasons

1. In the navigation menu of the Management website, click on Rules and select the Default Reasons.

2. On the default motifs screen, click the Create new default motif.

How to fill in the reason fields

Top fields

• Reason for leaving: Choose a clear and objective name that describes the reason, such as "medical certificate" or "time adjustment".
• Code: Enter an identifier code to facilitate searching the system.
• Type: Select the corresponding category:
• • Events: For reasons related to absences (medical certificates), suspensions, or observations. When choosing the "Events" type, it is possible to configure the fields for medical certificates and absences that may be requested when registering this type of event on the timesheet. Other fields, such as healthcare professional, professional number, clinic, CNPJ (Brazilian tax ID), ICD (International Classification of Diseases), attendance declaration, among others, represent the information that may be filled in when registering the event.
  • Time clock correction: For manual adjustments to time clock records.
  • File Management: To be used as a category in the File Management.
• Visible to all system users: When disabled, it is possible to select which user profiles will be able to view it and choose the reason.

Columns

• Display: Toggles the field on/off. If off, the field does not appear on the transaction form.
• Required: Makes this field mandatory (prevents saving without the data).
• Marked as default: when applicable, the field/action is already pre-selected when choosing this reason.

Sections and options

1) Dispensing settings

Defines general data for the exemption release.

• Select all: activates all fields in this section at once.
• Travel time: displays a field to enter travel time in minutes/hours (if your policy allows it).
• Attach file: allows you to require/accept document uploads (e.g., medical certificate).
• Expected break duration: this field should be filled with the break time the employee is entitled to on the day off. This information overrides the break configured in the calculation rule or in the expected work schedule.
• Default reason related to medical certificate: When deactivated, hides all fields related to medical certificates in the next step.

2) Certificate information

Collect data from the medical certificate when the reason is medical.

• Healthcare professional, class number, professional class, state, specialty
• Clinic, CNPJ, ICD
• Statement of attendance, Certificate of exemption

3) Calculation settings

Controls the effect of the event on the calculation.

• Ignore days off: disregards days off when applying the event.
• Discounting DSR: applies impact to DSR according to your policy.
• Calculation method for leave: disables the option to choose the reason calculation type when using it to issue a leave of absence.

4) Standard method for calculating exemption

Define how the exemption will be calculated (choose one as default):

• Allow time off from the expected work schedule: The time off does not count as working hours and reduces the duration of the workday.
• Consider as working hours: Time off counts as working time and does not alter the length of the workday.
• Considered an absence: The entire day is treated as an absence.

5) Custom fields

Allows you to add custom fields to the dismissal form, enabling the collection of additional information as needed by the company.

To create a new customizable field, click "Add field" and configure the name, fill type, and other desired options.

• Field name: Enter the name of the custom field that will be displayed in the registration.
• Field type: Defines the format of the information that will be entered in the custom field.
• • List of options: allows you to create a list of alternatives for selection. Fill in the alternatives in the "Option" field(s). Click the "+" button to add new fields.
  • Direct response: text-based completion.
• Required field: By enabling this option, filling in this field will become mandatory during the exemption process.
• Button “X”: Removes the custom field being configured before saving.

5. Click Save to complete the registration of the default reason.

Creating standard reasons is an efficient way to ensure uniformity in releases, optimizing management within the system.

If you still have questions or need assistance, please contact our Support team via the chat integrated into the Pontotel Gestão website or via WhatsApp.

Updated on: June 15, 2026