What are standard reasons and how to register them?

Standard reasoning is fundamental for organizing and standardizing entries in Pontotel. It ensures that events such as absences, suspensions, observations, time adjustments, or file submissions are recorded consistently, preventing discrepancies and facilitating work schedule management.

How to access the default reasons

1. In the navigation menu of the Management website, click on Rules and select the Default Reasons.

2. On the default motifs screen, click the Create new default motif.

How to fill in the reason fields

Top fields

• Reason for leaving: Choose a clear and objective name that describes the reason, such as "medical certificate" or "time adjustment".
• Code: Enter an identifier code to facilitate searching the system.
• Type: Select the corresponding category:
• • Events: For reasons related to absences (medical certificates), suspensions, or observations. When choosing the "Events" type, it is possible to configure the fields for medical certificates and absences that may be requested when registering this type of event on the timesheet. Other fields, such as healthcare professional, professional number, clinic, CNPJ (Brazilian tax ID), ICD (International Classification of Diseases), attendance declaration, among others, represent the information that may be filled in when registering the event.
  • Time clock correction: For manual adjustments to time clock records.
  • File Management: To be used as a category in the File Management.
• Visible to all system users: When disabled, it is possible to select which user profiles will be able to view it and choose the reason.

Columns

• Display: Toggles the field on/off. If off, the field does not appear on the transaction form.
• Required: Makes this field mandatory (prevents saving without the data).
• Marked as default: when applicable, the field/action is already pre-selected when choosing this reason.

Sections and options

1) Dispensing settings

Defines general data for the exemption release.

• Select all: activates all fields in this section at once.
• Travel time: displays a field to enter travel time in minutes/hours (if your policy allows it).
• Attach file: allows you to require/accept document uploads (e.g., medical certificate).
• Expected break duration: this field should be filled with the break time the employee is entitled to on the day off. This information overrides the break configured in the calculation rule or in the expected work schedule.
• Default reason related to medical certificate: When deactivated, hides all fields related to medical certificates in the next step.

2) Informações de atestado
Coleta dados do atestado quando o motivo for médico.

• Healthcare professional, class number, professional class, state, specialty
• Clinic, CNPJ, ICD
• Statement of attendance, Certificate of exemption

3) Configurações de cálculo
Controla o efeito do evento no cálculo.

• Ignore days off: disregards days off when applying the event.
• Discounting DSR: applies impact to DSR according to your policy.
• Calculation method for leave: disables the option to choose the reason calculation type when using it to issue a leave of absence.

4) Forma de cálculo padrão da dispensa
Define como a dispensa será calculada (escolha uma como padrão):

• Allow time off from the expected work schedule: The time off does not count as working hours and reduces the duration of the workday.
• Consider as working hours: Time off counts as working time and does not alter the length of the workday.
• Considered an absence: The entire day is treated as an absence.

5) Campos customizados
Permite adicionar campos personalizados no lançamento da dispensa, possibilitando a coleta de informações adicionais conforme a necessidade da empresa.
Para criar um novo campo customizável, clique em “Adicionar campo” e configure o nome, tipo de preenchimento e demais opções desejadas.

• Nome do campo: Informe o nome do campo personalizado que será exibido no cadastro.
• Tipo do campo: Define o formato da informação que será preenchida no campo personalizado.
• • List of options: allows you to create a list of alternatives for selection. Fill in the alternatives in the "Option" field(s). Click the "+" button to add new fields.
  • Direct response: text-based completion.
• Required field: By enabling this option, filling in this field will become mandatory during the exemption process.
• Button “X”: Removes the custom field being configured before saving.

5. Click Save to complete the registration of the default reason.

Creating standard reasons is an efficient way to ensure uniformity in releases, optimizing management within the system.

If you still have questions or need assistance, please contact our Support team via the chat integrated into the Pontotel Gestão website or via WhatsApp.

Updated on: June 15, 2026