Articles about: Support

Where to find the company activation code

The activation code is essential information at Pontotel. It's a unique numerical sequence used to identify your company. Having this code readily available is crucial when contacting our support team or logging off a shared payment terminal

How to locate the activation code

In the navigation menu of the Management website , open the Admin menu and select the Company Data option .

The code will be visible next to the company name, in the "activation code" field.

⚠️ Warning: The activation code should only be changed if instructed by Pontotel support. Improper changes may compromise the integration of already configured devices.

Whenever you need to log off a device or contact our team, please refer to the activation code on the “company data” screen. Keeping this information secure and up-to-date is essential for efficient time and attendance management.

If you still have questions or need assistance, please contact our Support team via the chat integrated into the Management website or via WhatsApp.

Updated on: May 25, 2026

Was this article helpful?

Thanks!