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• How to register a sick leave/medical certificate for the whole day or several days.

  The leave request feature on the Gestão Pontotel platform has been updated and now features a new, more modern, intuitive, and step-by-step organized interface. This update simplifies and standardizes the process of registering leaves, medical certificates, and other types of absences, ensuring that all necessary information is filled in completely and correctly. See below how to register a leave using the new format. How to register a Popular

• How to register a partial or hourly leave of absence/medical certificate

  The leave request feature on the Gestão Pontotel platform has been updated and now features a new, more modern, intuitive, and step-by-step organized interface. This update simplifies and standardizes the process of registering leaves, medical certificates, and other types of absences, ensuring that all necessary information is filled in completely and correctly. See below how to register a leave using the new format. How to register a Popular

• How to cancel or delete an incorrect time entry.

  Removing an incorrect time clock entry is an important action to maintain accurate timesheets and avoid future problems in calculating hours. The Pontotel system allows you to identify and remove these entries easily. ⚠️ Attention: There are two situations for deleting records in the Pontotel system. A record made by the employee themselves (clock-in, black color) cannot be permanently deleted; in this case, it is only possible to cancel the entry, which will remain visible in the system

• How to change the work schedule on the timesheet

  In some situations, it may be necessary to adjust an employee's expected work schedule for specific days without altering the default schedule configuration. The Pontotel system allows you to make this change directly on the timesheet in a practical and quick way. Step-by-step to change the work schedule on the timesheet: 1. Access the employee's timesheet. In the top menu of the Gestão website, click on "timesheet," then select "timesheets." Some readers

• Where can I access the images associated with the time clock registration in the system?

  There are several places on the Management website where you can view employee photos that have been stored along with their time and attendance records. In the facial biometrics management system, you can view all photos registered and approved for facial recognition. This article will show you two ways to access this screen. However, through the biometrics management system, some readers

• How to manually add points to a timesheet

  In some situations, it may be necessary to manually enter points on an employee's timesheet—whether to correct absences, regularize work hours, record justifications, or adjust specific daily events. The Pontotel system allows you to do this in a simple, transparent way, fully aligned with labor laws. Step-by-step to add a manual point: 1. Access the employee's timesheet. In the top menu of the Gest website... Some readers

• How to correct timesheet entries

  If you've identified incorrect or incomplete time records on an employee's timesheet or on the timesheet itself, know that it's possible to make adjustments directly through the Pontotel platform. In this article, we show you how to locate the records and make corrections quickly and securely. ⚠️ Attention: To correct records on the timesheet, the user must have the appropriate editing permissions. If you are unable to make the changes, it is likely that your profile... Some readers

• How to unlock one or more locked timesheets

  Unlocking timesheets is an essential feature for situations where adjustments need to be made after initial closing. With just a few clicks, it's possible to reopen locked timesheets to correct information or add pending records, ensuring data integrity before final closing. Step-by-step to unlock timesheets: 1. Access the "timesheet lock" screen: After logging into the website, click on "timesheet" in the top menu, then select "timesheet lock". 1 Some readers

• How to add more than one point in the same location on the sheet.

  In certain situations, it may be necessary to add more than one record of the same type (entry, break, return, or exit) on the same day for an employee. In addition to allowing the employee to register more than one point of the same type, the Pontotel platform allows this adjustment manually, ensuring that all necessary events are properly recorded on the timesheet. Practical examples: An employee finishes the first shift, leaves for an external appointment... [ Few readers]

• Understand the meaning of the colors in the dot.

  At Pontotel, the use of colors in the system aims to facilitate quick visualization of the status of time and attendance records, both for employees and managers. Each color represents a different situation, helping to identify how the time was entered on the timesheet. See below what each color indicates: Black: Green: (https://storage.crisp.chat/ Few readers

• Medical Certificate or Attendance Statement: What is the difference and how do I submit it to Pontotel?

  When needing to be absent due to health reasons, it's common to have questions about which document to present and how to correctly enter it on the platform: Medical Certificate or Attendance Statement? Let's understand the difference so you can correctly enter your absence, whether it's for a whole day or just a few hours. What is the difference between the documents? Medical Certificate: This is a document issued by a healthcare professional that certifies the need for absence. Few readers

• How to process time entries on the timesheet

  Processing time entries is a crucial step to ensure all information on the timesheet is up-to-date, considering any changes, manual adjustments, or new entries. This procedure recalculates the timesheet, applies changes to calculation rules, and integrates all events for the period, allowing for verifications, closings, and audits without inconsistencies. Step-by-step guide to processing time entries: 1. Access the employee's timesheet .

• Shortcut keys to speed up the use of the timesheet screen.

  The Pontotel platform offers a series of keyboard shortcuts to facilitate and speed up navigation on the timesheet screen. With these combinations, you save time making adjustments, markings, and navigating between records, making your day-to-day work more productive. Step-by-step to access the query screen: 1. Access the timesheet screen. In the top menu of the Gestão website, click on "sheet," then select "timesheets." Few readers

• How do I apply automatic point correction to an employee's timesheet?

  To apply automatic correction, go to Timesheets. Correction is applied only to days with missing points. You can correct by workplace, correcting one day for all employees at that location, or by employee, correcting several days at the same time. To correct, click the point correction icon in the toolbar and then click correct. (https://storage.crisp.chat/users/helpdesk/website/-/e/0/5/e/e05e7d4e20804800/80363074-d3f3-4 Few readers

• How do I add a note to an employee's timesheet?

  To add a note to an employee's timesheet, simply click on Timesheets. Then, in the toolbar, click the "add justification" icon, or right-click on the day's row and the box below will appear for selection. Describe the reason and the corresponding date of the note, whether or not it should be considered an absence and deducted. Few readers

• How do I disregard a holiday for a specific employee?

  To disregard a holiday on an employee's timesheet, simply access Timesheets. Select the employee and click the three dots on the left side next to the holiday date, or right-click on the holiday's date and the option to disregard it will appear. (https://storage.crisp.chat/users/helpdesk/website/-/8/c/7/a/8c7a998933cb680 Few readers)

• How to view the timesheet and generate a time report for a terminated employee.

  After terminating an employee on the platform, they no longer appear in timesheet searches. This happens because the Pontotel platform, by default, displays active employees. To view the timesheet, adjust entries, or generate reports (such as the Timesheet Report - R01) for a terminated employee, you only need to start the search using their employee record. (See Few readers)

• How to set up and launch an on-call (standby) schedule.

  Need to organize your team's on-call periods? On-call time is the period during which an employee is available to the company, ready to be called upon, even when not actively working. Recording these periods on the Pontotel platform is fundamental for transparent management. This informs the system that the employee is available and, if they are called upon and clock in, the platform will apply the correct calculation rules for that period. The process is divided into two parts. Few readers

• How do I view the data for a sick leave certificate?

  registered details, such as reason, duration, and attachments, ensuring transparency of the records. Step by Step Access the timesheet In the main menu, click on sheet and select timesheets. Make the

• How to autocomplete points based on expected journey.

  The autocomplete function allows you to quickly fill in employee time records on days without clockings, following the expected work schedule for the day. This feature facilitates payroll regularization and reduces manual work for HR. 🚨 Important: autocomplete does not change fields that already have time records. Only blank times will be automatically filled in. Step-by-step to use autocomplete 1. Access the bulk edit functionality ( Few readers)

• How do I add a note to an employee's timesheet?

  To add a note to an employee's timesheet, simply click on Timesheets. Then, in the toolbar, click the add justification icon, or right-click on the day's row and the box below will appear for selection. Click the note icon and fill in the field with the desired description. (https://storage.crisp.chat/users/he Few readers

• How do I correct an incorrectly recorded time entry?

  To move an incorrectly recorded time entry, simply click on Timesheets. Select the employee or day, then select the time entry with your mouse and hold it selected to move and drag it to the correct time entry type. State the reason for the correction and press enter on your keyboard. (https://storage.crisp.chat/users/helpdesk/website/-/7/2/6/6/7 Few readers)

• Why is the day off on the wrong day?

  When an employee's day off falls on the wrong day, check if the start date of the schedule is correctly registered in their record. In Employee Records, locate the employee, click on them, and then on the edit icon. Select the Start Date, and then the day of the week for the schedule. Check the calendar below to see if the days off are falling on the correct days. ( Few readers)

• How to manually delete stitches in bulk

  When it is necessary to remove multiple time records for one or more employees, the Pontotel system offers a tool to delete these records manually, quickly and securely. Step-by-step instructions for deleting multiple manual records: 1. Access the bulk changes functionality. On the Management website, click on "sheet" in the top menu, and select "bulk changes". (https://storage.crisp.chat/users/helpdesk/website/-/8/1/3/8 Few readers

• How do I record working from home on an employee's payslip?

  After the module is active in the system, go to the Timesheets menu and select the employee who will be working from home using the filters. Then, select the three dots in the row for the desired day and click on "home office". (https://storage.crisp.chat/users/helpdesk/website/-/a/b/0/9/ab099741bfbd4000/dd3e49f7-2301-4b0a-8018-c5e2441fj5sd6.p Few readers

• How can I change multiple work schedules at the same time directly on an employee's payslip?

  In addition to the possibility of changing work schedules through the Shift Management feature, it is also possible to make bulk changes to work schedules through the employee's timesheet, facilitating specific schedule adjustments through keyboard shortcuts. See how to take advantage of this feature to optimize your management routine. 1. Access Pontotel Management through the browser. Few readers

• How to disregard the meal break on a specific day

  In specific situations, it may be necessary to disregard the meal break recorded on a given day, for example, when the employee loses the right to the break for not fulfilling the minimum required working hours, or when the break does not apply to the day in question. On the Pontotel platform, this action can be done simply and quickly, directly from the timesheet. Step-by-step to disregard the meal break: 1. Access the timesheet. In the main menu, click on *timesheet. Few readers

• How do I log a 24-hour workday?

  To register a 24-hour workday, simply enter the start and end times as usual. For example: If the workday is from 7:00 AM to 7:00 AM, and you register those times as start and end, the system will automatically account for 24 hours. It's important to note that the company will decide whether all hours worked will be paid or if it will be considered as overtime. (Few readers)

• How do I reprocess the data points from one or more days on the payslip?

  To process an employee's time sheets, click on Timesheets. Select the employee and month and click search, then in the toolbar click the process day icon. Next, select the days that should be reprocessed by clicking on the line, and finish by clicking the process icon. (https://storage.crisp.chat/users/helpdesk/web Few readers

• How do I add multiple points at the same time?

  Auto-complete is a feature that adds manual points on days when the employee has not clocked in or out according to the expected work schedule. To apply auto-complete, simply go to Payroll > Quick Changes, enter the period and employees or work locations, then click on the Points menu and the Auto-complete option. Finish by clicking Save. Few readers

• How do I process the notes on the sheet?

  To process an employee's time entries, go to the Timesheets tab. Select the employee and choose the Process Time Entries button or the shortcut Shift + P. If you want to process time entries for specific days, select a date with Shift + X, hold down the Ctrl key and move to the desired location. Few readers

• How do I combine duplicate days?

  To merge duplicate work shifts from the same day, simply click on Timesheets, select the employee you wish to correct and the month. Click on the day you want to merge the shifts and click the arrow to merge them. If you prefer, you can also press Shift+X + Shift+Up Arrow + J on your keyboard. The shifts from the same day will then be merged. ( Few readers

• How do I add a pending item to an employee's timesheet?

  To add a pending item to an employee's timesheet, simply click on Timesheets > Timesheets. Select the employee and click on the day. Then, you can click on the black pin icon in the Status column to add a comment, or press Shift+Y on your keyboard. The field below will then appear for you to enter the pending item. (https://lh6.googleusercontent.com/7s73vpBIYL--CAs4HD0ePwZqZqD-0epNp-7H3fbINmCjlDBj0O26yvnSaozAtOJocCQeHvzsIO2epdq8XWalBPr88dRhKuRrzWGS2g0FZpY Few readers

• How do I add more than one point of the same type to an employee's timesheet?

  To add another entry of the same type (such as clock-in, break, and clock-out), go to Timesheets. Select the desired employee, the time you want to add more information to, and press the shortcut Shift + Enter. Lines for filling in will appear below the selected number, as illustrated above. A few readers

• How do I check the payroll closing status?

  To check the payroll locking status, go to: payroll closing. Then, filter by workplace, employee, or employer whose data you want to view. There are four payroll locking statuses: not locked, rejected, confirmed, and locked. To view payrolls that are not locked, for example, simply click on the corresponding status until it is selected (with a yellow background). The names of the collaborators will then be displayed below. Few readers

• How can I change multiple work schedules at the same time directly on an employee's payslip?

  To change multiple work schedules at the same time directly on the employee's timesheet(s), simply click on Timesheet(s). Then click on the first day you want and press Shift+X on your keyboard, hold it down and use the up and down arrows to select the other schedules you want to change. Once this is done, press Shift+J, and the field below will appear: Few readers.

• Why not use leave to deduct for an employee's absence?

  When an employee does not show up for work, the system automatically records this absence as an absence, or converts it to banked hours if there is an active banked hours rule for the employee, provided that the expected workday is a working day. However, a common question among managers is whether the justification "excuse" can be used when the objective is to deduct the day from the employee's pay. The answer is: no. This is because an excuse is not interpreted as an absence, but rather as a [ few readers]

• How to activate accessibility mode for color blindness

  Pontotel has accessibility features to make the experience more inclusive for all users. Among them is the colorblind accessibility mode, which adapts the interface colors to ensure better visualization of information. Step-by-step to activate colorblind mode: 1. Access the timesheet screen. In the top menu of the Management website, click on "sheet," then select "timesheets." (https://storage.cr Few readers