How to set up and manage facial recognition
Facial recognition is an essential security feature in the Pontotel system, ensuring greater reliability when recording employee attendance. It validates the employee's identity by comparing it to photos previously registered in the system, reducing the risk of fraud and increasing the accuracy of time records. PopularHow to manage devices/collectors
Collector, collectors, profile, profiles, collector profile, collector profiles PopularHow to register vacation time for an employee.
Managing employee vacations efficiently is essential for maintaining organization and ensuring compliance with legal obligations. Pontotel simplifies vacation scheduling, making the process quick and intuitive. See below how to register vacations in the system. Step by Step Access the menu In the top menu, go to registrations and select employee. Locate the employee whose vacation will be registered. (https://storage.crisp.chat/users/helpdesk/website Some readersHow to restrict time tracking by geolocation (virtual fence)
A virtual fence allows you to limit time and attendance registration to a specific radius around the workplace. This setting ensures greater control and accuracy of records, preventing clockings made outside the defined area. If the virtual fence is active and an employee attempts to clock in or out outside the workplace address linked to their registration, the system will block the registration and display a notification informing them that they are outside the permitted area. This process follows the... [ Some readers]How to Manage Requests
The request functionality is an indispensable tool for ensuring efficient and transparent control over events that impact employee timesheets. It allows certain actions to be reviewed and approved before their final application, ensuring greater compliance and accuracy in records. Events that can generate requests include: Timesheet corrections; Absences; Suspensions; Conversions of hours to time bank; Changes to... ( Some readers...How to view photo, audio, and location information for time clock entries.
To ensure even greater transparency and security in the records, Pontotel allows you to view not only the location, but also the photos and audio associated with the time clock entries, when these options are enabled in the system. All this information can be easily accessed both through the Pontotel Gestão app and the web system. Step-by-step to view photos, audio and location of clock entries 📱 Through the Pontotel Gestão app: Access the timesheet. Some readersHow to check the location of Pontotel points
The location of the time clock registration is an essential feature to guarantee the security, transparency, and authenticity of records on the Pontotel platform. Whenever an employee clocks in using the app, the system automatically identifies the location from which the registration was made—whether at the workplace, home office, or any other authorized location. Understand how the location is collected and consulted on the platform. How is the location recorded? 📱 Device Some readersHow to configure the device to collect location data for time and attendance registration.
The BatePonto and Pontotel Gestão apps allow employees to clock in and out even without an internet connection, using offline mode. In this case, the clockings are stored on the device and are automatically synchronized when a connection is available. A common question is whether offline clockings record the location. Yes, the location can be recorded, provided the device has GPS enabled and the necessary permissions granted. Some readersHow to issue a suspension for an employee
Suspension is used in specific situations where an employee must be temporarily removed from their duties without pay, but without terminating their employment relationship. Some examples of when to use suspension include: Disciplinary measures: Applied as a penalty in cases of inappropriate behavior or violation of internal company rules, as provided for in the CLT (Brazilian Labor Law) and internal policies. Administrative processes: When the employee is involved in investigations. Few readersHow to schedule collective vacations
The implementation of collective vacations in the Pontotel system is a simple process that facilitates the management of employees during mass rest periods, such as long weekends or temporary closures. Below, you will find a guide to perform this procedure in a practical and efficient way. Step by Step Access the Quick Changes menu In the main menu, click on payroll and select the Quick Changes option. (https://storage.crisp.chat/users/helpdesk/website/-/1/b Few readersHow to adjust work schedules in Shift Planning
Pontotel's Shift Planning feature allows managers to make quick and easy adjustments to employee schedules, whether for specific days or short-term corrections, without having to change the schedule assigned to the employee in their record. With it, you can change schedules, days off, or activities directly in the schedule grid, without having to edit fixed records or create new schedules. In this article, we present the complete step-by-step process for using this feature. ( Few readersHow to delete points using the Pontotel Gestão app
Need to remove an incorrectly entered time record? The Pontotel Gestão app allows you to delete time entries directly from your mobile phone, making it easy to correct records and ensuring the accuracy of your timesheet. See how simple it is to make this adjustment. Step-by-step to delete a time entry: 1. Access the Pontotel Gestão app. Open the app on your mobile device and log in. 2. Tap the “ Timesheet”How do Pontotel notifications work?
Pontotel's automatic notifications are essential for keeping managers and employees informed in real time about work events, delays, overtime, time clock reminders, and other important situations. The system allows you to customize these notifications according to the routine and needs of each company. Below, you can see how to create and manage notifications for managers and employees. Difference between notifications for managers and employees. ( Few readers)Complete Guide: Vacation Management
Vacation management is one of the most critical HR processes. It involves legal deadlines, financial calculations, scheduling, and, of course, employee well-being. To transform this routine into something simple, transparent, and decentralized, Pontotel developed the Vacation Management Module. It allows employees to request their vacation periods, managers to approve them with a view to the team's capacity, and HR to have total control over the rules, all in one place. 💎 Few readersHow to check and correct pending issues on the Pontotel Gestão website.
Keeping track of pending items in Pontotel is essential to ensure the regularity of records and the smooth closing of the timesheet. The platform offers resources for you to quickly monitor and resolve any inconsistencies, avoiding delays and rework. Step-by-step to check pending items on the home screen: 1. Access the Pontotel Management website: Log in with your username and password on the Pontotel Management website. 2. Locate the... [ Few readers]How to change work schedules in bulk
When it's necessary to adjust the work schedule of a group of employees, the Pontotel system offers a practical function to streamline the batch change process. This ensures greater efficiency and standardization in team adjustments. Step-by-step guide to changing schedules in bulk: 1. Access the bulk change functionality. On the Management website, click on "payroll" in the top menu, and select "bulk changes". (https://storage.c Few readersHow to delete a vacation record
Removing registered vacation days is a simple process and can be done if you have entered vacation days incorrectly. Follow the tutorial below to perform this operation. Step by Step Access the menu In the top menu, go to registrations and select employee. Locate the employee whose vacation will be registered. Select the vacation option When selecting the Few readersHow to remove a pantry
If it becomes necessary to remove an absence already registered on the timesheet, the Pontotel system allows this to be done quickly and easily. Check out the step-by-step instructions below. Step-by-Step Access the timesheet In the main menu, click on timesheet and select timesheets. Use the filters to select the employee and the corresponding timesheet. Few readersHow can I check my time bank balance on the Pontotel Gestão website homepage?
The time bank is one of the most important features for efficiently managing employee working hours. On the Gestão website's home screen, you can quickly and visually track your team's time bank balance, making daily decision-making easier. Selecting the work period and location: At the top of the home screen, you'll find filters for period (month/year) and work location. Use these filters to view only the time bank balances. ( Few readers)How to issue a leave of absence for multiple employees
Creating a leave of absence for multiple employees simultaneously in Pontotel is an efficient way to manage collective absences, such as group sick leave, scheduled time off, or exceptional situations. Check below how to do this. Step by Step Access the quick changes menu In the main menu, click on payroll and select the quick changes option. (https://storage.crisp.chat/users/helpdesk/website/-/6/2/2/0/62200a9aae31dc00/afa644aa-ffd3-481f-bb3 Few readersHow to edit a user
Editing a user's information is essential to keep data always up-to-date at Pontotel, whether to correct personal data, change permissions, reset passwords, or update the access email. The procedure is simple and quick. Step by step: 1. Access the user screen. In the top menu of the Management website, click on admin and then on users. (https://storage.crisp.chat/users/helpdesk/website/-/1/f/6/a/1f6a4e1ca19be000/5 Few readersHow to use the Pontotel Consent Form
The Pontotel Consent Form is a document that formalizes the employee's authorization for the acceptance of the time sheet to be done virtually, replacing the physical signature on paper. This form guarantees the legal validity of the process and allows the employee to electronically confirm their recorded hours, simplifying routines and bringing more agility to time verification. Step-by-step to access the Consent Form Access the form. Few readersHow to add a correction point for multiple collaborators
In situations such as training sessions, meetings, internal events, or general delays, it may be necessary to enter the same time record for a group of employees. The Pontotel system allows you to do this collective entry simply and quickly. Step-by-step to add the same time record for multiple employees: 1. Access the bulk changes functionality. On the Management website, click on "payroll" in the top menu, and select "changes". Few readersHow to check absences using the Pontotel Management App
Tracking employee absences through the Pontotel Gestão app is simple and facilitates work schedule control, even outside the office. With just a few taps, managers and leaders can view the absences recorded for each team and make quick decisions to maintain workflow. Step-by-step to check absences: Access the Pontotel Gestão app: Log in with your username and password to the Pontotel Gestão application, available for Android (https://play.google.com/store/apps/). Few readersShortcuts on the Pontotel Gestão website home screen
The Pontotel website's home screen was developed to make navigation even more intuitive, facilitating quick access to key features and support channels. Visual and interactive shortcuts help optimize your routine, offering everything you need in just a few clicks. Quick Shortcuts Right on the home screen, you'll find three main shortcuts: FAQs: Click this shortcut to be redirected to the support site, to access our articles with answers to your questions. Few readersHow to identify events on the home screen
The Pontotel Gestão website and app's home screen was designed to make it easier to track your team's key information, visually and organizedly displaying all important events of the period. This allows you to manage work hours more efficiently, anticipate demands, and avoid surprises when closing payroll. Pontotel Gestão Website: At the top of the home screen, you'll find filters for period (month/year) and work location. Use these... [ Few readers]How to remove autocomplete dots
If you used the autocomplete function and need to undo the automatic filling for certain days or employees, the Pontotel system offers a practical option for removing these records. Step-by-step to remove autocomplete entries: 1. Access the bulk changes functionality. On the Management website, click on "payroll" in the top menu, and select "bulk changes". (https://storage.crisp.chat/users/helpdesk/websi Few readersWhat is the ITI Verifier and how to use it?
The National Institute of Information Technology (ITI) provides free verifiers to validate digital files in accordance with Brazilian legislation. There are two main types: AFD (Data Source File) Verifier Used to validate files generated by time clocks (REP) according to Ordinances 1510 and 671. Ensures that the AFD file follows the layout defined by law and can be correctly imported into time and attendance management systems, such as P [Unclear - possibly a software name]. Few readersHow to manage working from home days (and the transportation allowance deduction)
When an employee who works in the office needs to work from home exceptionally, it's important to have transparent management of that day. This ensures that benefits such as transportation vouchers are correctly deducted, since there was no commute. The Pontotel platform offers a specific tool to record these days on the timesheet, facilitating the calculation of benefits and the management of reports. If you are looking for how the employee *registers... Few readersHow to change the Work Location of a data collector (device)
Do you need one of your time clocks (time and attendance devices) to start recording time for another team or department? Making this adjustment on the Pontotel platform is very simple! By changing the work location of a time clock, you ensure that all new time and attendance records made on it are associated with the correct team. Let's see the step-by-step process? How to change the work location of a device In the main menu, access Management and click on Time Clocks. (https://st Few readersHow to use File Management
The File Management feature was developed to centralize, organize, and make your company's document flow more efficient. With it, you can send files for signature or approval, track their status in real time, and keep everything stored securely. In practice, this means that it's possible, for example, to send a timesheet or payslip to an employee directly through the system and have their acceptance recorded digitally and validly, without requiring many readers.